Your Workforce is Your Brand

Enabling an Authentic Customer Experience Through Workforce Management Best Practices

Axsium eBook

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HOW TO MAKE EXTRAORDINARY EXPERIENCES

Retail Is Changing

KEY DRIVERS INFLUENCING CHANGE IN RETAIL

What Is Authentic?

NOT ALL EXPERIENCES ARE CREATED EQUAL

The Most Important Person In The Company

HOW A GOOD MANAGER CAN MAKE A MARGINAL STORE SUCCESSFUL & VICE VERSA

That’s My Guy

PERSONALIZATION OF THE SHOPPING EXPERIENCE IN THE SPORTING SECTOR

A Victimless Crime?

LINKING LABOR SPEND TO REVENUE SUCCESS

About Our Authors

Read the biographies for our writers and video contributors.

Put a Ribbon On It

UNDERSTANDING LABOR IMPLICATIONS AND QUANTIFYING THE COST OF PROCESS

Formula for Failure

OLD PROCESS + NEW TECH = EXPENSIVE OLD PROCESS

A Model For Success

The key to successful WFM is to think outside the box…the software box, that is. When we think about WFM as just software, we fall into two traps.